Shipping policy
🚚 Shipping Policy – Maison Weaves
Processing Time
All orders are processed within 1–3 business days.
During high-demand periods, processing may take slightly longer.
Shipping Times
Estimated delivery times:
- 🇨🇦 Canada: 5–10 business days
- 🇺🇸 United States: 5–10 business days
- 🌍 International: 7–15 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Costs
Shipping rates are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this to track your order in real time.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.
Delays & Issues
While we aim to deliver your order on time, delays can occasionally occur due to:
- Carrier delays
- Weather conditions
- Customs clearance
If your order is delayed or hasn’t arrived, please contact us and we’ll help resolve it as quickly as possible.
Incorrect Address / Failed Delivery
Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect address or failed delivery:
- The customer may be responsible for reshipping fees
Lost or Stolen Packages
Maison Weaves is not responsible for lost or stolen packages once marked as delivered.
If this occurs, please contact the shipping carrier directly. We will still assist you where possible.
Contact Us
If you have any questions about your order, feel free to contact us anytime:
kalebfrez@gmail.com